What customers hate about their servers
I know it was a mistake, but it’s so fascinating to delve into an entitlement mentality so vast that the oblivious wielder is willing to put it out there for all to see without any concern for the repercussions that are so blitheringly obvious to the rest of us.
And that mistake was to read yet another one of those “What your waitress/bartender/server really hates about you,” pieces on the Net.
Now, I hope I don’t sound like my more conservative friends here, but sometimes they’re right! If the sum total of your workforce skillset consists of being able to write stuff down and carry a plate 10 yards to a table, then it’s not my problem.
I was a waiter for a very short time, but, having quickly given up on the notion of having to deal so directly with the public, I didn’t complain – I simply moved on. For all of those servers who so clearly feel the same way, may I humbly suggest embarking upon a similar course of action.
So! Since turnabout is always fair play, here’s what customers can’t stand about their servers/bartenders/hostesses:
1. Ask us if we made reservations when there’s four people in your 350 seat restaurant.
It doesn’t make you or your empty restaurant seem any more important to us, but it does make us question your eyesight and poor judgment.
2. Seat us right next to the kitchen when there’s four people in your 350 seat restaurant.
I hate to be the bearer of bad news, but Frank Sinatra’s dead. There’s absolutely no chance that he and his entourage will show up at TGI Friday’s to demand all the “good” tables any time soon.
3. Introduce yourself and tell us you’ll be our server.
Have no fear! I would never have mistaken you for the Belgian Diplomatic Attache and, as far as your name goes, I have enough trouble remembering my wife’s name, so I’m gonna forget yours the second you leave our table.
4. Take twenty minutes to bring our drink order, get it wrong, and then spill a drink because you weren’t really looking where you put it down.
If the restaurant is packed to the gills, I understand, but when it’s 5:30 on a Sunday evening, I don’t. A glass of wine and a beer aren’t all that difficult to remember and they don’t require anything more than a bit of pouring! Also, after spilling the drink, it would be nice if you or a cohort actually wiped the now sticky table down with a wet towel.
5. Water down the drinks in hopes we’ll order at least five $8 margaritas.
This one applies to the bartenders who clearly believe the fact they’re not servers sets them somewhere on a par with English royalty. As the great Paul Simon once sang, “who do you think you’re foolin’?” It certainly ain’t us.
7. Act surprised when we virtually have to tackle you to place our dinner order.
The fact that we’ve been waiting 20 minutes since the botched drinks, our menus are closed and neatly placed at the edge of the table, and we’re consistently glancing in your direction is not nearly enough of a clue that we’re ready to order. Perhaps we’ll use a signal flare next time.
8. Have no clue who ordered what when you bring the food back to the table.
I thought that’s why you wrote it down! There’s only two of us! Throw caution into the wind and give it your best shot.
9. Have no clue what a rare steak is and then sneer when we send it back.
Despite the fact that I specifically asked if your kitchen can handle a rare steak order, you bring me something a lot closer to the charred remains of a barn fire. A rare steak is so easy to cook that even I can consistently pull it off.
9. Spend more time flirting with the other servers or the manager than doing your job.
We all know you’re utterly irresistible and we understand that kind of thing can be a real burden, but might I suggest turning to Match.com instead? That way, your job won’t get in the way of your flirting.
10. Purposely ignore us once the meal is served.
I’m no monster. I realize that, after serving two drinks and hauling two plates all the way from the kitchen, you may need to take a nap. But all I really want is a little more water because you serve it in absurdly small glasses in the hope that we’ll resort to ordering more alcohol-free margaritas. I can’t tell you how much we love your Helen Keller (look it up) impersonation in regards to any attempt to get your attention.
11. Please look up the word “grooming” too!
I’d like to inform all the male servers that the Charles Manson look is out. In fact, it was never “in.” He may get all the hot chicks, but it doesn’t play well in a restaurant. There’s a fabulous device called a comb and, trust me, there’s no such thing as too much deodorant.
12. Please wear a bra.
And I mean the kind of brassiere that you would wear to your grandmother’s funeral, not the kind that provides us with a clear indication of how cold the restaurant really is. Unless you work at hooters (your mother must be so proud!), we really don’t want a peep show, we just want our bleepin’ drinks and dinner. We’re not giving you a bigger tip just because you jiggle so nicely.
13. Get the check wrong, bring the wrong check, or ignore the discount coupon.
Which all happen with alarming frequency. Look, I understand that folks don’t always get tipping right on the pre-discount amount. But if you don’t like it, then complain to the owner who’s simply trying to get more butts through the door. And go ahead and bring the wrong check as long as it’s less than ours.
14. Put cute notes and smiley faces on the check.
If out of the goodness of your heart, you’ve decided to pay half the bill, then by all means, scribble away. But as far as anything else goes, we’re not in third grade anymore! You seem fairly pleasant, but despite your best efforts to be friends, we’re not gonna put you on our Christmas card list any time soon.
15. Ask if we need change!
No! When I put that C-note down on a $60 dinner tab, I fully intended to give you a 66 percent tip. You’re just that good! Trust me, if we’re all set, you’ll be the first to know.
16. Think we care about what you think.
Because we really don’t. Perhaps you’ll be president one day or you may even write the great American novel, but until then, our only concern is that you don’t spit in our food.
Listen, being a server or bartender is a time honored profession, but the truth is, any competent sixth grader could pull it off. (And that goes double for flight attendants who are nothing more than sky servers.) So please get over yourselves even though I know you never will.
Who said I couldn’t out entitlement mindset anybody out there?